Samsung SyncMaster 225BW 22-Inch LCD Monitor | 
| Brand: Samsung
Category: Personal Computer
List Price: $359.99
Buy Used: $134.99
as of 9/5/2010 14:14 CDT details
You Save: $225.00 (63%)
Used (1) Refurbished (1) from $134.99
Seller: myers_1967
Rating:  57 reviews
Sales Rank: 1431
Color: Silver/Black
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Display Size: 22
Shipping Weight (lbs): 0
Dimensions (in): 20 x 24 x 10
Warranty: 3 years warranty
MPN: 225BW
Model: 225BW
UPC: 729507700281
EAN: 0729507700281
ASIN: B000I42QO6
Availability: Usually ships in 1-2 business days
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| Features:
| • | Viewable area - 22" wide | | • | Approximate 16 - 9 perspective | | • | Pixel Pitch - 0.282 mm | | • | Brightness (Typical) - 280 cd/m2 | | • | Response Time (Typical) - 5ms (GTG) |
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| Editorial Reviews:
Product Description
Imagine having more room to spread out. The Samsung 225BW combines a 22" screen with a 16: 10 widescreen aspect ratio to give you a bigger window on your world. Whether you use that power to work more efficiently or to watch a bigger blockbuster, you get sharp text and crisp motion through a fast response time, 700: 1 contrast ratio and exclusive technologies like MagicColor and MagicBright2. And it's all topped off by a height-adjustable stand and optional integrated speakers. With the Samsung 225BW, it's not hard to imagine.
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| Customer Reviews:
Showing reviews 1-5 of 57
 Great monitor July 11, 2010
H. Woo (NY, NY USA)
I've had the monitor for over two years now and it is still performing quite well. The picture is clear and bright and has not deteriorated with time. I did see one or two errant pixels (they would be bright green all the time), but this was temporary and they went away. I recall one reviewer saying the monitor looked flimsy; I suppose that isn't entirely wrong but it has performed well for a while now so I find it to be a quality product.
refurbished monitor July 10, 2010
Richard Andrew Weyand
I ordered a monitor and it did not work, sent it back, they checked it out, an then sent me another one that did work, no hassseles
used it for 3 years .. plain Awesome December 6, 2009
F. Zaghi (NY, USA)
Samsung reliability is well known, and they are the pioneer in LCD technology.
had this for almost 3 years and never had a problem.
it is power usage is very very low and saved us tons of money on electricity.
used it as a second monitor
while the kids were watching their movie on it I was still working on documents on the first monitor using the same computer.
 DEAD after little more than 2 yrs February 17, 2009
S. McCrea (Henderson, NV United States)
2 out of 3 found this review helpful
The bad: it's dead and I bought in SEP 2006. I should have been able to get at least five years out of it. (See below for complete autopsy report.)
The good: while it worked well, it, er, worked well. The colors were sharp, the blacks nice and solid. I play a lot of very hardware intensive games (i.e. Half-Life 2, Quake IV, Bioshock, Halo, Halo 2, etc). My rig has dual ATI X1950XTX Crossfire video cards, each with half a gig of VRAM when "Crosslinked".
The environmental details were outstanding and moving "elements" were smooth and life-like, all without any tweaking on my part (and only a little with the games). In was plug-in-play out of the box; I was killing (digital) people and blowing up (digital) s**t, while enjoying the complex environments, in under ten minutes.
I also used it for DVD creation and viewing and it always worked well there. Our cable vendor's boxes (Scientific Atlanta) have a DVI output, so before the computer arrived (there was a two-month interim period between the arrival the monitor and the Gateway), I was able to watch the HDTV channels with excellent clarity.
I would have been happy to rate this as a 4 star; deducting one star because, unlike the listed specs, the monitor was unable to rotate vertically, i.e. portrait instead of landscape, but, perhaps, that was a printing error; also is didn't come with a DVI cable, had to go buy that separately.
However, the fact that it died with much less than THREE years service, with several months of screwed up performance, so that I really got only about 25-26 months out of it, is the reason I'm giving it TWO stars.
If only the quality control had matched the picture quality, I'd be looking at this webpage thru it instead of the 10 year old 22in Gateway CRT (God, 4X3 is irritating! You lose so much space) I'm using now.
This CRT is so old that it can't handle the Aero Desktop (given Vista's choppy performance, at least it's purty). I'm also unable to play DVDs (whether on the hdd or thru the DVD drive) with PDVD 8 or WinDVD 9. Oddly enough, Media Player Classic does play them. Weird.
But, back to the Samsung...
I've been checking out customer reviews of Samsung monitors and am finding I'm not the only one with problems, not by a long shot.
Like a lot of other people, we're being squeezed by the recession (and the failure of the Congress and the Administration, Democrats all, to do the one and only thing that could help: massive tax cuts), so I've ordered a 22in Acer which Amazon is selling for an amazing $166. (And since I have "Amazon Prime" the shipping is free.)
For anyone having problems with their Samsung 225BW (or just need a great deal on a monitor) check out the Acer below. I'm buying it to tide me over until we can afford to get a bigger, better monitor. I'd much prefer a 24in (or, ideally, a 32), but the 24inch models are at least $200 more--a 100 an inch!
>>>The model number is Acer V223-WBD 22" Widescreen TFT LCD Monitor<<<
Amazon's price is actually $2.89 less than Wal-Mart's. But unlike, say, the price of mouth wash, Wal-Mart can almost always be beaten price-wise in the computer monitors & HDTV departments.
===THE AUTOPSY===
I ordered this monitor to go with a gaming rig I ordered from Gateway. Around the time I installed Vista, I began having trouble with it. Not unnaturally, I suspected some kind of incompatibility with Vista (HP). So I didn't do any step-by-step investi-mi-gation to find out whether the problem might be monitor related.
Whenever the screensaver would activate or the computer would go into sleep/hibernate, upon "awakening", the screen would be completely obscured by a grayish-pinkish blob that filled the entire screen. It got so bad that I finally set the Power Settings so that the monitor/computer stayed on at all times (in order to save money, I normally set the machine to turn off the monitor after an hour and the hdds after 2 or 3hrs--depending on the task I'm doing).
(I don't give a rat's *** about my "carbon footprint" especially since "global warming" is a ridiculous hoax concocted by ethics-less science who was proclaim the return of the Ice Age (actually we're in an Ice Age but most people don't know, the media stunningly enough leaving out the crucial fact that we ARE in an Ice Age, but I digress...)
Today, it just crapped out. I hadn't changed the power settings but I went to check something on the web and the screen was black. Only once did I get the grayish-pinkish smear, after that it was completely black despite several "hard" reboots. In the past this had fixed the problem when nothing else would.
Not this time.
The power button light started flashing rapidly. I checked the CD-based manual on one of my laptops and it said, "Contact vendor or service center." Never a good sign; almost always The Sign of Death.
I did the standard troubleshooting (connecting to different computers, connecting the computer to different monitors) and nothing worked.
Bye-bye, Samsung 225BW, hello Acer.
 Bad monitor, fictional warranty August 6, 2008
jgcrews (Portsmouth, VA United States)
12 out of 14 found this review helpful
I purchased a new Samsung 22" LCD monitor (model 225BW) on April 16, 2008. On July 13, 2008, my monitor failed and my first communication to Samsung about the problem was submitted through their web-based customer contact form.
On July 20, 2008, I had received no response from Samsung and after searching their website, the easiest way to resolve this issue was to start a self-service in-warranty ticket. I completed the web form, supplying Samsung with all of the requested information as well as a copy of my sales receipt and proof-of-purchase.
On July 23, 2008, I checked the status on the website and it showed "waiting for exchange process." So I called the 1-800-SAMSUNG number to determine what the status was. I was told by the representative that I was impatient. She commented "It isn't like they can put a monitor in a box and send it to you." Why not? That was the option I selected - to have a replacement monitor shipped to The UPS Store near my home to have the exchange made and the defective monitor returned. My other option was to foot the bill for shipping and send it in for repairs, or, to have a $400 hold be placed on my credit card to have a unit cross-shipped and I would still be paying for shipping the defective monitor to Samsung.
On July 25, 2008, I once again checked the status and it was still showing "waiting for exchange process." So I called again and asked exactly what was Samsung waiting on. The representative told me that the exchange process hadn't started and that it was an automated process and that I just needed to wait.
On July 28, I called again, trying to find out exactly what was holding the process up. I was told that in-warranty monitor exchanges were handled by a third party and that the time necessary to complete the process was dependent upon their speed. I asked if I could contact them and was told no. I asked for the name of the company and was told that they couldn't give me that information. I hung up.
I called back. This time, a representative told me that the delay was my fault. She said that I had not told Samsung whether I wanted "A" stock or "R" stock. I advised her that I didn't even know what that meant and said that during the self-service ticket creation process, I was never asked to make that decision. She advised that "A" stock meant a new monitor and "R" stock meant a refurbished monitor. Naturally, with my monitor just days over 3 months old, I told her I would prefer "A" stock. She then advised me that I couldn't get "A" stock and would have to settle for "R" stock. I asked why and she replied that there was no "A" stock to ship out. Upon further questioning, I determined that there was no "A" stock for this monitor because Samsung is no longer manufacturing it. OK, so if there is no "A" stock and I have to settle for "R" stock, then why would Samsung be waiting on me to make a decision? I asked her how I was supposed to know that I needed to make a decision since there was no indication of the website when I checked the status of my ticket and the "Message from Samsung" field was blank on the ticket status screen. She said that customers usually called Samsung to ask why there was a delay and that's when they would find out about the "A" stock or "R" stock issue. I told her that was unacceptable to expect the customer to know that and that Samsung should contact the customer if there was an issue. She responded that they were an in-bound call center and don't make outgoing calls to customers. She also replied that there was no way they would have the time to do that even if they could make out-bound calls. So, the net result of this phone call was that I would be getting "R" stock. She said she would "send it over" so that it could be processed immediately. My interpretation was that she would make whomever needed to be aware of my decision aware and have the replacement monitor shipped out. Bad assumption on my part.
On July 31, 2008, Samsung's Repair Self-Tracking website still shows "waiting on exchange process" as the status of my ticket. Time for another phone call. I get the same story as last time - "A" stock vs "R" stock. I explain that I have already been through this 3 days ago and that I shouldn't have to go through all of this again. For God's sake, put the monitor in a box and send it to me. This representative advised me that she would "expedite" my ticket and get it shipped out. I asked what assurance I had that this would happen and she replied "Because I said I would."
On August 4, 2008, I made another call to Samsung. The representative I spoke with this time seemed genuinely concerned about my on-going problem. He transferred me to Samsung's ECR (Executive Customer Relations) group. I spoke with agent 23. She basically gave me the same old story - no "A" stock available. What exactly do I need to do here? I thought that during the 2 prior phone calls we had established that "R" stock was my only option and I said that I would accept it. I didn't really want it but refurbished equipment is almost the universal standard for warranty requests these days. This agent did say that I could get a refund if I wanted it. I really just wanted a monitor. She said that she was going to send an email to the "monitor department" to determine if there was a new monitor (that met or exceeded the specifications of my defective monitor) that they could "expedite" to me and that she would call me back. She verified my phone number.
It's now August 6, 2008. I called the ECR again at their direct-dial number - 800-522-7341. This time I got Agent 12. She gave me the same old song and dance - you know the drill - "A" vs "R" and told me that was the problem. I asked how long a refund would take and was told 6 weeks. I asked to speak to a Supervisor. She said that she could refer my request to speak to a Supervisor to "Case Management" and that I would get a return call in about 5 days. 5 DAYS! I feel like I'm going to have a stroke. I hung up.
It's still August 6 and I have calmed down somewhat. I call ECR back and get Agent 49. She reads the notes and indicates that Agent 23 received a reply to her email that there was no "A" stock available. I asked why she didn't call me back as promised. No explanation. Then I asked if an "R" stock unit had been shipped. No, it hadn't. We went round & round. She said that she could send an email to the "monitor group" to see if this issue "can be resolved." She advised that she would call me back when she received a return email. More promises of return phone calls. Just for fun, I asked her who at Samsung America, Inc or Samsung Electronics America oversaw customer service operations. Her response "I will be happy to provide a mailing address for Samsung where you can send a letter to the President and express your concerns."
So, I spent money on a monitor with what I thought was a good, 3-year warranty. My money was good. The monitor is bad. Customer service is fictional and apparently there really is no warranty. This experience puts Samsung in a dead heat with HP for absolute worst customer service/customer support.
Showing reviews 1-5 of 57
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